Once you're logged in, your session will remain active for 7 days, so you won’t be logged out during that period. However, using incognito/private browsing or clearing your browser’s cache and cookies may end your session early and require you to log in again. The best way to keep your account safe is with a strong, unique password for your own email address.
A strong password is long, random, unique and a mix of letters, numbers and symbols.
Do not leave your account open on a computer unattended
Avoid reusing passwords from other platforms
If you feel that your account was accessed by an unauthorized person, or if you see any unusual activity, be sure to reset your password immediately to your own email inbox, and call us at 646 844 2200.
If you have questions, please reach out to your broker.