If you receive an email like the below from Transfix to schedule a pickup or delivery appointment you can quickly and easily confirm your appointment directly in the email!
Save yourself from having to type out an email reply.
Follow these quick steps to confirm your appointment:
Check the various reference numbers in the email to determine what shipment is being scheduled
Click the time you would like to schedule the appointment for
Add any additional information the driver may need (appointment #, confirmation #, etc.) on the next page
Click submit
You will receive a confirmation email shortly after clicking submit.
If you need to make any changes to your appointment you should reply all to the confirmation email and the team will assist you.
If none of the times work you should reply all to the original email with the preferred date & time and our team will follow up directly.
Contact customerexperience@transfix.io if you have any questions or feedback.