Desktop Instructions
Navigate to the "My Loads" page and click on the load you want to upload a POD for.
Go to the "Documents" section and click the "Upload New Document" button.
Select Proof of Delivery
Your computer's documents window will automatically open. Select the file of your POD and hit "Open"
You will then see your POD attached to the load. If you need to replace the document, you can just re-upload by doing the same step. The new upload will replace the old document uploaded previously.
You can also view the status of the POD
Mobile Instructions
From the home screen, tap the "Docs Needed" button at the top of the screen. This will bring you to a list of all loads that are missing documents.
Tap on the load you want to upload a POD for, then tap the "Upload Proof of Delivery" button.
Tap the "Add Image" button and select if you would like to "take a photo" or "choose from library"
Select the photo (or take a photo) of your POD and hit "Submit Proof of Delivery".
You should then see the message "Proof of Delivery sent successfully!"
If you need further assistance, please email your POD to carriersuccess@transfix.io or for technical assistance, please email carrier-app-support@transfix.io or click the messenger icon to speak to a team member.