Mobile: Complete Onboarding Guide

From account creation to getting approved to book loads

Nina Zegelbone avatar
Written by Nina Zegelbone
Updated over a week ago

This article covers account creation and carrier approval in the Transfix mobile app, for desktop instructions click here

Quick Links:

Account Creation

First, download the Transfix app for your device:

Once the App is downloaded, click the "Sign Up" button at the bottom of the screen.

  1. Enter your email address and click "Sign up as a carrier"

  2. Check your email inbox for the verification email

  3. You will be redirected to enter your information and create your account.

Next, add your carrier's DOT#, select your carrier and hit "Finish setup". You account is now created!

Next step is getting your carrier approved to book loads.

Get your Carrier Approved to Book Loads

From your Home page, click on the "Carrier Status" box at the top of your screen.

Step 1: Verify Company Info, enter your entity type and EIN and then review your company information. If all looks correct, click "yes, continue". If not, please contact us at compliance@transfix.io.

Step 2: Read and sign our Broker Carrier Agreement. Be sure to sign your full legal name to avoid issues later on. Then click "Sign and Continue".

Step 3: Provide your Insurance Information and upload your COI.

If you see insurance information pre-populated here, please review it and hit "continue"

Step 4: Upload your W-9 and Operating Authority Certificate (you can also skip this and send later). Once uploaded, hit "Submit and Continue"

You've now completed the process to get your carrier approved to book Transfix loads. Your application is now being reviewed by Transfix and we will get back to you shortly.

Any questions? Email us at compliance@transfix.io.

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