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Canceling a Direct Tender Without Canceling the Shipment
Canceling a Direct Tender Without Canceling the Shipment
Morgan Williams avatar
Written by Morgan Williams
Updated over a week ago

Shippers are now able to remove a carrier assigned to a shipment via Direct Tender before the carrier has accepted the shipment.

Click on the shipment while it's still in the “Assigned” status, then click on “Cancel Direct Assignment” to remove the carrier.

This will also move the shipment to the “Action Needed” column of the Shipments page, where new coverage can be requested:

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